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The death of the free quote: Why tradies are charging customers upfront

Seven in 10 Australian builders now charge for their time during the quoting process, as tradies push back against hours of unpaid work and customers shopping around.
tradie
Source: Callum Hill [Unsplash]

Seven in 10 Australian builders are now charging customers for their time when preparing quotes, as tradies increasingly put a price on hours previously given away for free.

The Association of Professional Builders’ State of Residential Construction Industry report, released earlier this year, found 70% of Australian builders now charge during the quoting process.

Across the 8,462 residential building companies surveyed in Australia, New Zealand, Canada and the US, 58.6% charged for quotes.

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