Robots are quietly roaming Kmart retail stores while we sleep
The question is no longer whether robots will work in retail, because they’re already working in retail.
There are robots roaming Australian retail stores while we’re asleep, and most shoppers probably have no idea.
When we talk about artificial intelligence in retail, the conversation tends to gravitate towards ChatGPT, AI agents, personalisation and marketing.
Meanwhile, another AI transformation is happening much more quietly. AI is getting wheels and cameras and moving into the physical store.
Kmart using autonomous robots to track inventory
Kmart now uses Tory, an autonomous robot that travels through stores using RFID technology to count and locate inventory.
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