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Optus considers ban on smart glasses in-store as retailers confront controversial tech

The telco could restrict the use of smart glasses in its retail stores, as well as its offices.
optus triple zero outage
An Optus shopfront is seen in Sydney, Monday, September 22, 2025. Source: AAP Image/Bianca De Marchi

Australian telco giant Optus is reportedly considering restricting the use of smart glasses in its stores and offices, in what could be a landmark decision from a local tech retailer.

iTnews reports Optus is assessing its approach to smart glasses, which allow wearers to record audio and video, hands-free, without pulling out a smartphone or camera.

Flagship smart glasses producers like Meta bill the devices as a unique way to capture content and access AI systems capable of answering questions about the world around them.

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