Meta launches subscription plans offering businesses access to real human support staff
Meta says it will connect Australian business users to customer support staff, prioritise their cases, and facilitate live phone conversations — for a price.
The social media company on Wednesday formally launched Meta One in Australia, saying the new subscription service will give Facebook, Instagram, and Whatsapp power users more options and greater control over their content.
Headline features include access to the Meta Business Agent, an AI-powered tool allowing businesses to handle sale enquiries, collect buyer details, and answer FAQs within Whatsapp.
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